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FAQs

What does it mean to train AI on my company’s data?

It means feeding your documents (like SOPs, FAQs, CRM data, emails, and product info) into an AI system so it can understand and respond using your language, knowledge, and processes—like an expert employee would.

Why should I use AI specific to my business instead of a general chatbot?

General models give generic answers. When trained on your data, AI can provide tailored, accurate, and brand-aligned responses that sound like you—not like the internet.

How can this help with customer service?

AI trained on your policies, past support tickets, and product info can instantly answer customer questions, reduce wait times, and deflect tickets—saving you hours each day.

Can AI really understand our sales process or CRM?

Yes. By integrating with your CRM and integrating past interactions, AI can help qualify leads, draft follow-up emails, and surface the right insights to close more deals, faster.

Is this expensive or
time-consuming to set up?

Not anymore. CRMP can be deployed in days - not months - and doesn’t require a data science team. We offer monthly pricing and no-code interactions.

How do I know the AI will be accurate?

Accuracy comes from grounding the AI in your verified data. Unlike public tools, your AI references what you’ve given in, minimizing “hallucinations” or wrong answers.

What if my business changes or grows - can CRMP adapt?

Yes. You can easily update CRMP with new data (new products, policies, people) so it always stays aligned with your business in real time.

Is my company data safe when I use AI like this?

With CRMP, yes. We offer private environments, data encryption, and compliance with standards like SOC 2 or GDRP.

What tasks can CRMP digital agents do for me today?

  • Answer employee or customer questions 24/7

  • Summarize calls or meetings

  • Generate proposals or emails

  • Help onboard new staff

  • Analyze documents

  • Search internal data instantly

What’s the real ROI for a business like mine?

  • Fewer support tickets

  • Faster onboarding

  • Higher sales productivity

  • Less manual admin work

  • Faster decisions from better internal knowledge access

Many SMBs see 20-50% time savings across key roles within the first month.